Engineering

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Why SuperOps.ai decided to not have a QA team and how we managed to pull it off

Find out how SuperOps.ai gave software developers greater ownership of the feature building process by doing away with a separate Quality Assurance team.

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Want to know if the recession will affect your MSP? Read on

The fear of recession may be looming over everyone’s heads, but MSPs are traditionally less prone to economic vagaries.

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Your software should not be expensive

Many MSP tech providers believe "they can” increase prices and customers will have to accede. SuperOps.ai's philosophy is different.

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Introducing side conversations—an easy way for MSP technicians to manage their communication

A technician’s life is already challenging on its own. They’re diagnosing issues, they’re fixing things, they’re procuring items for their clients… and in between all of this, they’re constantly communicating with all parties involved.