Startup

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Your software should not be expensive

Many MSP tech providers believe "they can” increase prices and customers will have to accede. SuperOps.ai's philosophy is different.

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Who should your first 3 hires be when starting an MSP?

Startups live and die by the people working for them.

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Launching “Road to 1 Million” resources just for MSPs

There are dreams, and then there are DREAMS. “Road to 1 Million” is one of our DREAMS.

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Kaseya-Datto: A “marriage of convenience”, where customers pay the price

Not all acquisitions are made equal. Some are ideal marriages with synergies made in corporate heaven, while others are back alley deals gotten into for superficial convenience.

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What’s next for your solo MSP?

Is your MSP business getting too big for one person to manage? Time to start working on your business rather than in it.

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Why SuperOps.ai decided to not have a QA team and how we managed to pull it off

Find out how SuperOps.ai gave software developers greater ownership of the feature building process by doing away with a separate Quality Assurance team.

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This International Women’s Day we take the #PledgeForDiversity and to #BreakTheBias. Join us

We at SuperOps.ai wanted to create a meaningful and long term impact this International Women’s Day. We are making a commitment.

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Want to launch a successful MSP? Read this first

So you want to start an MSP business but don’t know where to begin. The high growth potential of the managed services market leaves the industry ripe for disruption but you are probably not the only one who noticed it. Starting and running a business can be equal parts rewarding and daunting in this competitive environment. This post will help you make the right first steps.

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The ideal security stack - part two

To tier or not to tier - that’s always the question when building out the security offerings your MSP will offer clients. Find out what fits you best in this second part of the series that builds upon the personal experience of the author.

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Creating 700 crorepatis makes all the difference, employee wealth creation matters.

It’s been a month since Freshworks went public on the Nasdaq stock exchange.

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Reinventing managed services

The pandemic came and changed the dynamics of the world’s business environment. Needless to say, MSPs had to make changes to their operations as well.

SUGGESTED STORIES

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Want to know if the recession will affect your MSP? Read on

The fear of recession may be looming over everyone’s heads, but MSPs are traditionally less prone to economic vagaries.

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Your software should not be expensive

Many MSP tech providers believe "they can” increase prices and customers will have to accede. SuperOps.ai's philosophy is different.

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Introducing side conversations—an easy way for MSP technicians to manage their communication

A technician’s life is already challenging on its own. They’re diagnosing issues, they’re fixing things, they’re procuring items for their clients… and in between all of this, they’re constantly communicating with all parties involved.